Frequently Asked Questions
Everything you need to know about shopping with Alamo Shoes.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are clean and free of wear to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your pair sooner.
Are your shoes true to size?
Most of our brands follow standard US sizing. However, we provide a specific size guide on each product page to help you find the perfect fit based on your measurements.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our delivery options to more international destinations in the near future.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.